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Privacy Policy

Who We Are

The controller within the meaning of the General Data Protection Regulation (GDPR) and other data protection laws is:

tVNS Technologies GmbH
Wetterkreuz 5
91058 Erlangen
Germany
Phone: +49 9131 9247576
Email: info@t-vns.com

Contact Details of the Data Protection Officer

The Data Protection Officer of the controller is:

DataCo GmbH
Sandstraße 33
80335 Munich
Germany
Phone: +49 89 7400 45840
Email: datenschutz@dataguard.de
www.dataguard.de

On this page we inform you about the processing of your personal data on our website. How we collect and use your personal data depends on how you interact with us or which services you use. We only collect, use or share your personal data where we have a legitimate purpose and legal basis for doing so.

What Do We Mean by Legal Basis?

Consent (Art. 6(1)(a) GDPR) – You have given us your consent to process your personal data for a specific purpose we have explained to you. You have the right to withdraw your consent at any time.

Contract (Art. 6(1)(b) GDPR) – We need to use your data to fulfil a contract with you, or because you have taken steps prior to entering into a contract.

Legal Obligation (Art. 6(1)(c) GDPR) – We are required to use your data to comply with the law.

Vital Interests (Art. 6(1)(d) GDPR) – Processing is necessary to protect your vital interests or those of another person.

Public Task (Art. 6(1)(e) GDPR) – Processing is necessary for the performance of a task carried out in the public interest.

Legitimate Interests (Art. 6(1)(f) GDPR) – Processing is necessary to support a legitimate interest of ours or a third party, provided your own interests do not override it.

Data Sharing and International Transfers

As explained in this Privacy Policy, we use various service providers to help us deliver our services. With all service providers to whom we transfer your data, we have concluded agreements that obligate them to protect your data.

Where your personal data is transferred outside the EU, we ensure an equivalent level of protection, either through an adequacy decision by the European Commission or by applying appropriate safeguards such as Standard Contractual Clauses (SCCs). For US service providers, we rely on SCCs or the EU-US Data Privacy Framework depending on the provider. A copy of the SCCs can be requested by email.

Your Rights

If your personal data is being processed, you are a data subject within the meaning of the GDPR and you have the following rights against the controller:

1. Right of Access (Art. 15 GDPR)
You have the right to request confirmation as to whether personal data concerning you is being processed. If so, you have the right to access that data and the following information:

  • Purposes of processing
  • Categories of personal data
  • Recipients or categories of recipients
  • Planned storage period or criteria for determining that period
  • Existence of the right to rectification, erasure, restriction or objection
  • Right to lodge a complaint with a supervisory authority
  • Where applicable, the origin of the data (if collected from a third party)
  • Where applicable, the existence of automated decision-making including profiling
  • Where applicable, transfer of personal data to a third country or international organisation

2. Right to Rectification (Art. 16 GDPR)
If your personal data is inaccurate or incomplete, you have the right to request immediate correction or completion.

3. Right to Restriction of Processing (Art. 18 GDPR)
You may request restriction of processing where one of the following applies:

  • You contest the accuracy of your data for the period needed to verify it.
  • Processing is unlawful and you oppose erasure, requesting restriction instead.
  • We no longer need the data but you require it for legal claims.
  • You have objected to processing and verification of overriding grounds is pending.

4. Right to Erasure – ‘Right to be Forgotten’ (Art. 17 GDPR)
You may request immediate erasure of your personal data where one of the following grounds applies:

  • The data is no longer necessary for the purposes for which it was collected.
  • You withdraw consent and there is no other legal basis for processing.
  • You object to processing and there are no overriding legitimate grounds.
  • Your data has been unlawfully processed.
  • Erasure is required to comply with a legal obligation.
  • The data was collected in relation to information society services under Art. 8(1) GDPR.

5. Right to Data Portability (Art. 20 GDPR)
You have the right to receive your personal data in a structured, commonly used and machine-readable format, or to request its transmission to another controller.

6. Right to Object (Art. 21 GDPR)
You have the right to object at any time to the processing of your personal data carried out on the basis of Art. 6(1)(e) or (f) GDPR, including profiling. Where your data is processed for direct marketing purposes, you may object at any time.

7. Right to Lodge a Complaint with a Supervisory Authority
Without prejudice to any other remedy, you have the right to lodge a complaint with a supervisory authority if you believe that the processing of your personal data infringes the GDPR. In Germany, a list of competent supervisory authorities is available at:
https://www.bfdi.bund.de/DE/Service/Anschriften/Laender/Laender-node.html

Website Provision and Server Log Files

1. Description and Scope of Data Processing
Each time our website is accessed, our system automatically collects data and information from the accessing computer system. The following data is collected:

  • Information about the browser type and version used
  • The operating system of the user
  • Date and time of access
  • Websites from which the user’s system accesses our website
  • Websites accessed by the user’s system via our website

2. Purpose of Data Processing
The temporary storage of the IP address is necessary to enable delivery of the website. Log file storage ensures the functionality and security of our IT systems. No evaluation for marketing purposes takes place.

3. Legal Basis
Legal basis: Art. 6(1)(f) GDPR (legitimate interest).

4. Storage Period
Data is deleted as soon as it is no longer required for the purpose of collection. Log file data is deleted after seven days at the latest. IP addresses are deleted or anonymised if stored beyond this period.

Use of Cookies

1. Description and Scope
When you visit our website, we use cookies that may be stored on your device. You may choose whether to allow cookies generally or select individual functions. Changes can be made in your browser settings or via our consent manager.

We use technically necessary cookies required for the website to function. We also use non-essential cookies that process the following data:

  • IP address and location of the internet user
  • Date and time of website access
  • Customisation of advertisements
  • Tracking of browsing behaviour
  • Linking website visits with social media platforms

2. Legal Basis
For technically necessary cookies: Section 25(2) No. 2 TDDDG. For non-essential cookies: Section 25(1) TDDDG in conjunction with Art. 6(1)(a) GDPR (consent via cookie banner). You may withdraw consent at any time with future effect.

Email Contact

1. Description and Scope
You may contact us via the email address provided on our website. Personal data transmitted with the email will be stored and used solely to process the correspondence.

2. Legal Basis
Legal basis: Art. 6(1)(f) GDPR. Where the contact aims at concluding a contract, additionally Art. 6(1)(b) GDPR.

3. Storage Period
Data is deleted once the conversation is concluded. Additional data collected during transmission is deleted after seven days at the latest.

4. Exercise of Your Rights
You may object to storage of your data at any time by contacting info@t-vns.com. In such cases, the conversation cannot be continued.

Contact Form

1. Description and Scope
Our website provides a contact form for electronic enquiries. The following data is stored upon submission:

  • Email address
  • Last name
  • First name
  • Phone / mobile number
  • Country
  • IP address of the accessing computer
  • Date and time

2. Legal Basis
Legal basis: Art. 6(1)(f) GDPR. For contract-related enquiries additionally Art. 6(1)(b) GDPR.

3. Storage Period
Data is deleted once the conversation is concluded. Additional data is deleted after seven days at the latest.

4. Exercise of Your Rights
You may object to storage at any time by contacting info@t-vns.com.

Company Profiles on Social Networks

Instagram
Instagram, Part of Meta Platforms Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland.

We use our Instagram profile for product information, testimonials, advertising and customer contact. When you perform actions on our profile (e.g. comments, likes), you may make personal data publicly available. As we have no control over Instagram’s processing, we cannot make binding statements about the purpose and scope of data processing.

Legal basis for communication: Art. 6(1)(f) GDPR. For competitions or lead campaigns: Art. 6(1)(a) GDPR. For third-country transfers: SCCs pursuant to Art. 46(2)(c) GDPR.
Further information: https://help.instagram.com/519522125107875

YouTube
YouTube LLC, 901 Cherry Ave., San Bruno, CA 94066, USA.

We use our YouTube profile for product information, advertising and customer contact. Legal bases and third-country transfer safeguards as described for Instagram.
Further information: https://policies.google.com/privacy?gl=DE&hl=en

LinkedIn
LinkedIn Ireland Unlimited Company, Wilton Place, Dublin 2, Ireland.

Our LinkedIn profile is used for job applications, information/PR and active sourcing. Legal basis: Art. 6(1)(f) GDPR. For third-country transfers: SCCs pursuant to Art. 46(2)(c) GDPR.
Further information: https://www.linkedin.com/legal/privacy-policy

You may object to the processing of your data at any time by emailing info@t-vns.com.

Hosting
Our website is hosted by SiteGround Spain S.L., Calle Prim 19, 28004 Madrid, Spain. The server is located within the European Union (EU) or European Economic Area (EEA). The servers automatically collect and store information in server log files. This data is not merged with other data sources. Legal basis: Art. 6(1)(f) GDPR.
Further information: https://world.siteground.com/privacy.htm

Integrated Third-Party Services
Google Analytics
We use Google Analytics provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (EU representative: Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland). Google Analytics uses cookies to analyse website usage. IP anonymisation is activated. Legal basis: Art. 6(1)(a) GDPR (consent). You may opt out at:
https://tools.google.com/dlpage/gaoptout?hl=de

TranslatePress
We use TranslatePress by SC Reflection Media SRL, Romania, Timis County, Timisoara City, Str. Armoniei, nr 23A, Ap. 46. TranslatePress is a multilingual plugin for WordPress that stores a cookie to save the user’s language preference. Legal basis: Art. 6(1)(f) GDPR.
Further information: https://translatepress.com/privacy-policy/

Google Tag Manager
We use Google Tag Manager provided by Google LLC. The Tag Manager itself does not process personal data; it only manages other tags. Legal basis for services triggered via the Tag Manager: Art. 6(1)(a) GDPR (consent).
Further information: https://policies.google.com/privacy?hl=de

Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time to reflect changes in legal, technical or business requirements. The most current version is always available on this page.